Terms of service

Terms of service

Last updated: October 12, 2026

These Store Terms apply to purchases from Handcraft by Creative, operating online as All In Custom Gear. By placing an order, you agree to these terms and to the policies linked in our store footer.

Order information and approval

You are responsible for providing accurate contact information, garment sizes, colors, quantities, delivery selections, names, numbers, and other personalization details. Enter personalization exactly as it should appear, including capitalization and spelling.

If an artwork proof or written order summary is provided, approval authorizes us to produce the order as shown. Changes requested after approval may require additional materials, production time, or charges.

Made-to-order merchandise

Many products are produced only after an order is placed. Availability depends on blank garments, transfer materials, and vendor inventory. If an item becomes unavailable, we will contact you before making a material substitution and may offer a comparable replacement, delay, store credit, or refund for the affected item.

Product appearance

Mockups and digital images are intended to represent the finished product. Colors may display differently across screens. Garment size, fabric, seams, construction, and normal production tolerances can cause slight differences in artwork scale, color, and placement.

Pricing and payment

Prices and available options are those shown when the order is placed or stated in a written quote. Applicable shipping, taxes, personalization, specialty materials, rush work, and other approved charges may be added.

Full payment is required before production unless a written business or organization agreement states otherwise.

Production and deadlines

Standard production time is approximately 10–14 business days unless otherwise stated. Production begins only after payment and all required information or approvals are complete. Event and need-by dates are not guaranteed unless confirmed in writing.

School, team, and organization names

References to schools, teams, gyms, clubs, or organizations describe the intended community or design. Unless expressly stated, merchandise is not represented as an official product or endorsement of the named organization.